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FAQ
Common questions
More answers on our FAQ page, or browse our Portugal services and Spain services.
Do I need to travel to Portugal or Spain?
For most services, no. We use a power of attorney or online procedures wherever the law allows. If your case needs a visit, we tell you before you pay.
How much does it cost?
Every case is different, so we send you a personal quote first. The quote is free and you only pay if you accept it.
How do I pay?
Securely through PayPal, using your PayPal balance or a debit or credit card. We start work as soon as the payment is confirmed.
How do I follow my case?
You receive an email at every step and can see the status on your private order page. Use the Track order page if you lose the link.
Who is behind MY e-Residency?
MY e-Residency is a service of CARIMBO SIDERAL - UNIPESSOAL LDA, a company registered in Lisbon, Portugal. Services that legally require a licensed professional are carried out with partner professionals.