Questions? We have answers.

Choose your service and fill in the quote form. We reply with a personal quote, usually within one working day.

Yes. The quote is free and you are under no obligation to accept it.

For most services, no. We use a power of attorney or online procedures wherever the law allows. If your case needs a visit, we tell you before you pay.

We communicate with you in English and deal with the authorities in Portuguese or Spanish.

Every case is different, so we send you a personal quote first. The quote is free and you only pay if you accept it.

Prices depend on your nationality, urgency, the documents you already have and the route available. A personal quote avoids surprises.

Your quote states clearly what is included, including any official fees, translations or notary costs.

Securely through PayPal, using your PayPal balance or a debit or credit card. We start work as soon as the payment is confirmed.

If we cannot start your case, you get a full refund. Once work has started, refunds depend on the work already done and any official fees paid. See our Terms of Service.

You receive an email at every step and can see the status on your private order page. Use the Track order page if you lose the link.

Open your order page and use the upload button, or reply to any of our emails.

Decisions are made by the authorities, banks or consulates, so no one can guarantee approval. We make sure your application is complete and correct.

Your documents are stored on a private server, never on public links, and only our team and the partners working on your case can access them.

Only as long as needed for your case and to meet legal obligations. You can ask us to delete your data at any time, subject to those obligations.

MY e-Residency is a service of CARIMBO SIDERAL - UNIPESSOAL LDA, a company registered in Lisbon, Portugal. Services that legally require a licensed professional are carried out with partner professionals.